Consulting areas

Effective communication

"Effective communication" - training for getting to know the assets of communication making for emotional stability, self-confidence, strengthening your personality in the interpersonal relations, thus helping you re-assess your relations with other people, so that you can really enjoy your contacts.
Duration: 15 hours

The most important ability on which depends society's acceptance or isolation, is getting into or rejecting different social roles, after all the effective functioning of the personality is communication. Our training shall make you an "expert" in communication - a premise for good self-confidence, harmony and success in the interpersonal relations and professional ones.

Participants:

The consultations are for those who feel a certain lack of specific skills for encouragement, understanding, emotional intelligence, empathy, authenticity, an efficient way of asking questions, confrontation. The training is useful for:

• Specialists - professions, involving rich communicative skills and techniques; leaders of teams, sales managers, traveling agents, secretaries, sales-consultants, lecturers, journalists
  
• Teenagers, young people, for whom communication and self-knowledge are of particular importance for being accepted in a group
  
• Anyone lacking confidence in theirselves and/or in their social contacts

You need consultation or training in case:

• You feel uneasy at expressing Your thoughts and ideas
  
• You have difficulties understanding Your partner
  
• You have the feeling You've been missing the point of conversations all the time
  
• You can not refuse otherwise unacceptable offers
  
• You have an internal/inside feeling of anxiety when You are to confront somebody
  
• You find it hard to express Yourself
  
• You feel You are not being well accepted in the social medium
  
• You feel You are threatened or not being understood among many people

Objectives:

• Acquiring of techniques that shall help you communicate freely with known and unknown people, giving you an opportunity to express your ideas freely and confidently
  
• Strategies to encourage you to speak and express your emotions which will raise your self-respect and make you a lot more initiative
  
• Being presented with ideas, which shall shorten the way to autonomy, reduce fear, accelerate positive change and help you handle life's troubles on your own.

What do you win?

• Taking the initiative
  
• Easy starting of a conversation and the abilities to keep it going
  
• Identifying and expressing your feelings
  
• Understanding of yourself and your partner and reacting through verbal and nonverbal signals
  
• Direct and concrete expression of ideas
  
• Reacting naturally in familiar and unfamiliar situations
  
• Self-responsibility and self-control
  
• Raising your self-assessment and self-confidence
  
• Acquiring abilities for building up trust in interpersonal relations
  
• New friends

What do you lose?

• Negative emotions and behaviour complexes
  
• The easiness of being influenced and manipulated
  
• Being not satisfied by yourself
  
• Falling often into bad mood
  
• The fear to express your own opinion
  
• Being unable to refuse unwanted offers
  
• The behaviour of a "victim"
  
• The inferiority complex

Terminology:

• Recognition, expression and acceptance of emotions
  
• Acquiring the abilities to ask "open" questions - the ones that allow exploring the problem in depth, not quitting the conversation.
  
• Paraphrasing - adequate reformulating your partner's ideas
  
• Confrontation - confronting without aggression, pointing the difference in opinions
  
• Assertivety - direct and open expression of ideas and convictions, suggesting alternatives in behaviour, self-approval